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Student Services Survey Form

This will take less than 2 minutes. Your feedback improves our services. Let us know how we can better serve you

1 Did you...?
1-1 Do you know who served you?
1-2 How long did you have to wait before you were helped?
1-3 Do you have any comments or suggestions how we can improve our service to walk-in students?
2 Which country POLHN centre or WHO office did you call?
2-1 How long did you have to wait before you were attended?
2-2 Were your questions answered?
2-3 Do you have any suggestions how we can improve our student support?
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3 If you contacted the POLHN via email, did you use the Contact Us form on the website to submit your query?
3-1 Did you find the Contact Us form easy to use?
3-1-1 How helpful was the information sent in the email by the support team?
3-2 Did you receive a detailed response from POLHN, within 5 business days from the date of submission of your initial query?
3-3 Were your questions answered?
3-4 Do you have any suggestions how we can improve our response?
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4 Did you visit the POLHN Website before submitting your written query?
4-1 Do you consider the website easy to navigate?
4-2 Did you visit the frequently asked questions (FAQ) at the footer (bottom) of the POLHN home page?
4-2-1 Did you find the information provided under FAQ useful?
4-3 What was your overall experience with seeking information on the Website?
4-4 Do you have any suggestions on how to improve the Website
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4-5 Do you have any suggestions to improve the FAQ
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Submit your review