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Forgot Password

Note: In case you had opted for the quick 2-Step signup through Facebook and Google, your respective social credentials are needed for logging in, and you do not require a separate password for POLHN. Social signup users cannot request a password reset through the “Forgot Password” button and will need to go to their respective social media site to change password.

In case you are experiencing difficulties in logging into your POLHN account, or if you’ve forgotten your password, you can easily reset it by following these steps:

  • Click on “Forgot Password?” in the login area.
  • You can now enter either your POLHN username or your registered email.
  • If you are a POLHN user, then an email will be sent to the registered email address corresponding with your username.
  • Click on the link in the email and enter the new password, ensuring that it contains at least 1 lowercase and 1 uppercase letter, 1 digit, and 1 symbol.

You can now login to POLHN using your new password. Make sure to commit it to memory.


Related help guidelines

Edit Your Profile

If you are a registered user at POLHN and you wish to change any of the following details:

  • First name
  • Surname
  • Email address
  • Type of health care work
  • Cadre or position

Apart from these required details, there are other details that you may choose to add which are optional.
You can follow these steps to edit your profile as required:

  • Log in to POLHN.
  • Click on the profile picture in the top right corner of your Dashboard.
  • Click on Profile.
  • For summary edits:
    • Click on the Edit Profile tab
    • Add/change details.
    • Click Submit.
  • For detailed edits:
    • Click on the Settings icon.
    • Click on Edit Profile link.
    • Add/change details.
    • Click Update Profile

Related help guidelines