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Improving Health Care Quality

INSTITUTION

Global Health eLearning Center

SUBJECT

Improving Health Care Quality

MODULES

06

courses

A range of different approaches have been applied to health care for the purpose of improving health care from developing standards and guidelines, supervision, training, process improvement, audit and feedback to large-scale collaborative improvement and accreditation. However, the range of approaches has created confusion among public health professionals, ministry of health officials, and health care providers.

A range of different approaches have been applied to health care for the purpose of improving health care from developing standards and guidelines, supervision, training, process improvement, audit and feedback to large-scale collaborative improvement and accreditation. However, the range of approaches has created confusion among public health professionals, ministry of health officials, and health care providers. As a result, proven clinical interventions known to lead to better health outcomes are not consistently practiced by health care workers. Poorly organised care delivery systems mean that evidence-based interventions are not provided to every patient every time they are needed. This course has been adapted from Global Health eLearning (GHeL) Center under a Creative Commons License and modified according to prevailing trends in the Pacific Island Countries and Territories (PICTs).

By the end of the course, learners will be able to:

  • Explain what is meant by quality of health care;
  • Discuss key frameworks and principles for improving health care; and
  • Describe how to test and implement changes in processes to improve the quality of health care.

Getting Started
This course aims to introduce learners to principles and approaches that can help health care workers continually improve the work that they do. It will help to demystify improving health care, its underlying principles, and provide an overview of different approaches to improve health care. The course will introduce a wide range of methods to improve quality and then focus on process improvement. Each module has a quiz at the end, which is made up of multiple choice and true or false questions.
Module - 1: Overview of Healthcare quality
Module 1 presents an introduction to the health care quality and how can quality of health care can be achieved.
Module - 2: Concepts and Principles of Improvement
This section explains the fundamental concept of improvement, dimensions of quality health care, principles of improvement and people-centred care.
Module - 3: Methodology for Improving Health Care - I
This part looks at choosing improvement priorities, models for improvement, types of indicators and, team composition. It also contains an in-depth case study.
Module - 4: Methodology for Improving Health Care II
This module is concerned with the importance of plan-do-study-act (PDSA) cycle. It also covers ongoing tests of change, shared learning and support for improvement.
Module - 5: Measurement for Improvement
As the name indicates, module 5 provides an introduction to different measurements for improvement. It covers measuring data over time, time series charts and reliable data systems.
Module - 6: Responsibilities for Improving Health Care
This section is concerned with activities for each level of the health care system: global, national, regional and district. It also looks at the different responsibilities at the facility, community and individual levels.
Final Assessment Quiz

This final exam is mandatory in order to achieve the certificate.

Pacific Health Systems

POLHN has dedicated public health professionals in its DPS research team who have decade long experiences in Health Security and Emergencies, NCDs and Health Through the Life course, and Health System
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Course Questions & Answers

Can't find the answers you're looking for? Get in touch with POLHN! Contact us here and we will respond to your enquiry as soon as possible.
Yes, this course has recommended and additional readings. These can all be easily accessed on Moodle.
There is no time limit for completing this course. POLHN recommends spending about 4 hours per week over the period of 6 weeks.
Once you enrol yourself into this course on Moodle you will have access to all the lectures and assignments.
Once you successfully complete your course by completing all the modules and passing all the assessment, your certificate will be automatically generated and sent to your email. You can also access all your certificates through our online certificate verification system here: https://polhn.org/verify. If you are having any problems accessing your certificate, simply email us at support@polhn.org and we will help you.

Study Material

This self-paced course has been designed in a manner that enhances understanding of the core concepts and provides easy to access learning materials. The course uses a range of study material such as pre-recorded videos, lecture slides, quizzes and assignments, and is developed by a team of dedicated health education experts.


Getting Help

Connect with other students through the discussion forum, where you can easily discuss the course or debate the ideas. Need more help? Your instructors are also available online to answer any questions you might have.


Extend Your Career with a Verified Certificate

POLHN self-paced courses are recognised by Pacific Ministries of Health. Once you have successfully completed the course, you will receive an official certificate. This certificate can be used for credit to gain CPD points.

Request more info

This course aims to introduce health care workers to principles and approaches that can help them continually improve the work they do. It provides an overview of various approaches to improving health care.

Improving Health Care Quality

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